Terms and Conditions
Orchardleigh House.
Terms and Conditions.
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Purpose of these Conditions.
These terms are intended to protect Orchardleigh House and to ensure that all those in connection with the booking are fully coherent of the terms and the condition of the booking.
Definitions
The “Client” is the person or entity hiring the venue/purchasing the package.
Governing Law and Jurisdiction.
These Terms are governed by the laws of England. You consent to the exclusive jurisdiction and venue of the English courts in all disputes (including non-contractual disputes or claims) arising out of or relating to any services or products offered.
General points
The Client will be responsible for any loss or damage to Orchardleigh House, the gardens, all car parks and accommodation, fences and surrounding buildings and furnishings during its use whether by the Client or the Client’s employees, contractors or invitees.
Set Up
All set up prior to the event must be performed in a safe and orderly fashion, including minimum of noise and disturbing any shrubs or garden. No motorised vehicles are permitted on the lawns. Additional activities, theming and entertainment must be approved by Orchardleigh House.
Generators.
Any generators used by the Client or their suppliers or invitees must be quiet and can only be located on hard standing pathways to avoid any fuel spillages and damage to lawns.
Accommodation
Check out for Orchardleigh Castle and Murtry Lodge is 2pm and check in for both is 4pm. Check in to the Boathouse is 12 noon check out is 10am. Servicing of rooms or cottages on the second or third night will be completed during breakfast only. Any rooms not available for servicing during breakfast will be serviced on the following morning. All cottage/room allocations must be organised by the Client, guests must pay the Client. Allocations must be completed 6 weeks before the event when an invoice will be raised and becomes payable one month before the Event. Check in to rooms in Orchardleigh House is from 1pm check out is 10am. All 29 rooms in the Main House must be occupied before using the additional 12 bedrooms in the Courtyard/Mews. The minimum requirement for accommodation is to take the 8 rooms on the House first floor. We require a 50% deposit on these 8 rooms 4/6 weeks after booking.
Food and Beverages.
Barbeques, fryers and similar equipment are not permitted on the lawn at any time, and must only be used in areas agreed by Orchardleigh House.
Operation of Bar
We offer a fully licensed bar, Cash or Card payment or we can set up a Tab to an agreed amount which will be invoiced and prepaid. We also offer a Pre-paid Bar option at £34.50 per person (applicable to day and evening guests) and runs from the end of the Wedding breakfast or Speeches (whichever is latest) until bar closes. The Pre-Paid Bar includes all drinks offered except champagne and high end spirits. We reserve the right to close the Bar after Midnight if there are less than 10 guests drinking. No person under the age of 18 will be served alcoholic drinks from the Bar
Wedding Coordinators/ Office wedding Team
Our Office Event team are always available during office hours to help with any questions. Your Event coordinator for the event day will be allocated three months prior to the event date. Both Office coordinator and event coordinator will assist with the completion of your “Itinerary Document”
Health and Safety
Orchardleigh House must be informed prior to the event of any Guests with hearing, sight or mobility issues Safeguarding Children and vulnerable adults must always be the priority. All suppliers used must have appropriate Insurance, a copy to be supplied to Orchardleigh House. Orchardleigh House must be informed of any guests who will require wheelchair access which is available. Cables crossing pathways must be covered with anti-trip protection. Any external source of flame ie. oil flares or wax candles must be in drip proof containers and can only be placed on the hard standing or the paths to avoid spillage and burning of the grass
Lost Property
Orchardleigh House accept no responsibility for lost property. Any lost/found items are recorded and held for one month, any unclaimed items after this time will be discarded or given to charity.
Outdoor space
No rice or confetti is allowed on the lawns or paths, only Biodegradable Confetti is permitted but only in the Arboretum. Nothing should be stacked into the ground unless by prior agreement by the Orchardleigh House. Garden games are permitted, any games that require hard standing need to be agreed by Orchardleigh House.
External Suppliers
All suppliers must be approved by Orchardleigh House prior to booking and carry adequate insurance. Orchsrdleigh House accept no responsibility for food, beverage, services or equipment hired, ordered or supplied by the Client. Orchardleigh House only permit fireworks by Galaxy fireworks as their fireworks are designed to be wildlife friendly.
Music.
Music restricted to 95 decibels (Legal Limit for employees) Music is only allowed inside the House.
Orchardleigh House
Access to the venue for set-up is from 11 am, possibly earlier by prior arrangement.
Check out of the venue by 11 am. Early check in may be arranged by prior arrangement with management before the event.
Orchardleigh Golf Club
Complementary golf is offered with the Bonita wedding packages for up to two “4 balls” and is available the day before the wedding, the day of the wedding, or the day after only.
Wedding Breakfast
We include in the package a choice of one starter, one main, and one desert plus all dietaries for the Wedding Breakfast. If you prefer to offer your Guests a choice of starter, main and desert there is a small supplement detailed below:
Choice of 2 starters (plus all dietaries) @ £1.50 per guest.
Choice of 3 starters (plus all dietaries) @ £2.00 per guest.
Choice of 2 Mains (plus all dietaries) @ £2.00 per guest.
Choice of 3 Mains (plus all dietaries) @ £2.50 per guest.
Choice of 2 Deserts (plus all dietaries) @ £1.50 per guest.
Choice of 3 Deserts (plus all dietaries) @ £2.00 per guest.
Children from the age of 2 years to 11 years are charged at £25 per child. Children 12 years and over are charged half the adult cost
We regret that we are unable to cater for children under the age of 2 years (who do not require a child’s meal) but a fridge and microwave will be provided, on request of the parents to prepare their own meal.
Wedding Ceremonies.
All arrangements for Church Weddings must be made directly with the Church. All arrangements for Civil Ceremonies must be made directly with the Registry Office.
Invoices
Any balance/invoice outstanding is due for payment one month prior to your Event.
Changes to Itinerary.
Changes to the itinerary can be made up until 2 weeks before the Event and additional refunds or invoices will be arranged. We are unable to accept changes within two weeks of the Event and no refunds relating to this period will be made.
Financial.
All Prices quoted are inclusive of VAT at the Current rate at the date of payment.
All major credit cards are accepted. Wedding deposit is 19% of the package price with the balance due one month before the Event date. Orchardleigh House reserves the right to increase prices for accommodation, catering and beverage after booking. Should you wish to cancel your chosen day for any reason, all monies paid will be refunded if Orchardleigh House is able to re-book the day/s at full price, less a fee of 5% of the Package price. Should Orchardleigh House be unable to re-book your day you will forfeit your deposit. In the unlikely event that Orchardleigh House becomes unavailable for any reason for your booked date, we will notify you as soon as possible and will endeavour to arrange an alternative date. If it is not possible to arrange an alternative date acceptable to the Client (yourself), we reserve the right to cancel the booking and refund all monies paid to Orchardleigh House. Orchardleigh House will then have no further obligations or liability for non-availability, changes, losses and/or cancellation. Prices for Hire/Packages are dynamic and we reserve the right to increase or decrease prices at any time, these increases or decreases will not effect the price of any Event already booked.